Job Description

Community Association Manager (CAM)
RC Hospitality Solutions | Panama City Beach, FL, Full-Time

About the Role
Are you an experienced, licensed CAM who enjoys being the person a community relies on? RC Hospitality Solutions is looking for a hands-on leader to oversee the day-to-day operations of our Community Associations. You’ll be the main link between Boards of Directors, homeowners, staff and vendors. You’ll keep properties well maintained, finances in order and communities running smoothly.

You’ll handle operations, administration, finances, maintenance, staffing and security, all with the support of a hospitality team that values service, professionalism and going the extra mile.

What You’ll Do

Board and Owner Relations

• Partner closely with the Board of Directors, attend Board and Annual Owner meetings, and run meetings according to Robert’s Rules of Order
• Serve as liaison between Association Boards, on-site managers, tenants and homeowners
• Analyze options and present clear recommendations to the Board
• Respond to owner concerns and resolve complaints, disturbances and rule violations
• Keep owners informed through newsletters, info boards and other communications

Property Operations and Maintenance

• Inspect grounds, facilities and equipment regularly, and plan maintenance, major repairs and remodeling
• Prepare management reports on building condition, project progress and recommendations
• Write RFPs, solicit bids and prepare bid comparison analyses
• Oversee contracted vendors, monitor contracts and send cancellation notices on time
• Purchase supplies, equipment and furniture as needed
• Work with insurance carriers, fire and police departments, and other agencies to keep the property compliant with codes and regulations

Financial and Administrative

• Develop accurate annual budgets that reflect the community’s goals and market conditions
• Maintain financials, records, insurance files and Association documents
• Stay current on Florida statutes and each community’s governing documents, policies and procedures

Leadership

• Direct, evaluate and develop staff and contract personnel, and lead staff meetings
• Set high service standards and follow through to make sure they’re met
• Build industry relationships through trade organizations, peer groups and vendor networks

Portfolio Managers will manage multiple associations at the same time.

What You Bring

• Active Florida Community Association Manager (CAM) license (required)
• Valid driver’s license (required)
• At least 3 years of CAM experience; high-rise condominium experience preferred
• Working knowledge of plumbing, electrical, HVAC and refrigeration systems
• Strong leadership, customer service and communication skills
• Ability to handle a variety of situations calmly and adapt to changing priorities
• Availability for emergency consultation 24/7 when incidents require management involvement

Why Join Us

• Health, dental and vision insurance
• [Paid time off and holidays
• 401(k) 
• Professional development / CAM continuing education support
• A collaborative, hospitality-driven culture where your work makes a visible difference in the communities you serve

All services are performed under the direction of RC Hospitality Solutions and according to the Management Agreement with each Association’s Board of Directors.

RC Hospitality Solutions is an Equal Opportunity Employer.

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