Position Purpose:
This safety sensitive position is responsible for the leasing and marketing function of the property. Assisting the Community Manager with the overall operational and financial success of the residential property and exceeding resident service standards.
Each community location has pre-designated office hours which this position will need to accompany to ensure community operations are functioning effectively
Key Contributions:
Financial/Marketing : Support the Community Manager by achieving the occupancy and rental goals of the property. Maintaining a closing percentage of at least 30%. Assures that prospective residents are reached through advertising and further markets the property by responding to phone inquires and property tours. Assisting in accurate preparation and administration of all leasing activities and rental traffic reports. Assist the resident management in the completion of market studies.
Management : Assist Community Manager with overall operations of the community by promoting positive resident relations, handling resident complaints, and rent collections. In the absence and direction of the Community Manager supervises, motivates, and directs the staff by promoting teamwork to achieve a common goal.
Property Appearance/Upkeep : Keep the property in a neat, clean, and well-maintained condition. Daily exterior and interior inspections of the community to assure curb appeal, maintenance, cleanliness and safety procedures are being followed.
Customer Service : Ensure that the residential property meets and exceeds company standards for resident satisfaction and being available on a 24-hour emergency basis when scheduled. Plan and participate in community activities, as well as, other projects as assigned.
Perform other duties as needed.
Essential Mental Alertness Requirements:
Position Requirements:
Education : High school diploma or GED required. Higher education preferred.
Experience : 2-3 year of customer service or related experience.
Physical & Cognitive : Ability to lift, push and pull up to 40 pounds.
If job includes or may include driving for company business :
To be hired, candidates will be required to successfully complete a background investigation and drug screen.
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